In our years of restoration work in Salt Lake County we’ve handled several of biohazard situations. Crime scenes. Unattended deaths. Hoarding situations. Sewage backups. Trauma scenes.
Every single one is different. Every single one requires the same thing from us — professionalism, expertise, and genuine compassion.
Here’s what most people don’t know about biohazard cleanup — and what you should know if you ever need it.
The Police Don’t Clean Up Crime Scenes
This surprises almost everyone.
When law enforcement responds to a crime scene, accident, or traumatic event they process the scene for evidence. When they’re done they leave.
The cleanup is entirely the responsibility of the property owner.
That means if a traumatic event occurs in your home, rental property, or business — you are responsible for the cleanup. And that cleanup must be done properly to protect the health and safety of everyone who enters the space.
This is why professional biohazard cleanup companies exist.
It’s More Dangerous Than It Looks
Blood and biological materials can look contained — a small area, easily cleaned. The reality is almost always more complex.
Biological materials penetrate porous surfaces quickly:
• Blood soaks through carpet into padding and subflooring within minutes
• Biological fluids penetrate drywall and wall cavities
• Decomposition fluids can penetrate multiple layers of flooring
What looks like a small cleanup on the surface often involves removing and replacing flooring, subfloor, drywall, and insulation to completely eliminate contamination.
And the health risks are serious. Bloodborne pathogens including HIV, Hepatitis B, Hepatitis C, and MRSA can survive outside the body for days to weeks on surfaces. Without proper training and protection exposure is genuinely dangerous.
Decomposition is More Complex Than Most People Realize
When someone passes away and is not discovered immediately decomposition creates conditions that go far beyond what most people imagine.
Decomposition fluids penetrate deeply into flooring and structural materials. Odor compounds — including ammonia and hydrogen sulfide — embed themselves into every porous surface. Standard cleaning cannot address this.
Professional remediation involves:
• Complete removal of affected materials
• Treatment of structural components
• Professional deodorization using ozone and thermal fogging
• Air quality testing to confirm safe levels
We handle these situations with the utmost compassion — for the family, for the property, and for the dignity of the person who passed.
Discretion is Non-Negotiable
When we respond to a biohazard situation our vehicles are unmarked. We don’t announce what we’re doing to neighbors. We work quietly and efficiently.
Families dealing with traumatic situations deserve privacy. We take that seriously.
The Emotional Weight Nobody Talks About
Here’s something restoration professionals rarely discuss publicly — this work is emotionally demanding in ways most jobs aren’t.
Walking into a trauma scene requires a specific kind of professionalism. You are in someone’s most personal space during the worst moment their family has experienced. Every decision — how you move, what you say, how you handle belongings — matters enormously to a family that is already devastated.
Our team trains not just for the technical aspects of biohazard remediation but for the human aspects. How to communicate with a grieving family. How to handle personal belongings with respect. How to be efficient without being callous.
We consider it a privilege to help families through these moments. It never feels routine to us — and it never should.
Insurance Often Covers It
Many homeowners don’t realize their insurance policy may cover biohazard cleanup. Coverage varies by policy and situation but it’s always worth checking with your insurance company.
We work directly with insurance adjusters for biohazard situations just as we do for water and fire damage — documenting everything properly and advocating for our clients throughout the claims process.
What to Do If You Need Biohazard Cleanup
1. Don’t enter the affected area without proper protective equipment
2. Call Best Option Restoration — we respond 24/7
3. Call your insurance company to report the situation
4. Let us handle everything from there
You don’t need to know what to do next. That’s our job.
You Don’t Have to Do This Alone
The most important thing we want people to know about biohazard situations is this:
You don’t have to handle this yourself.
Whether it’s a traumatic event, an unattended death, a hoarding situation, or any other biohazard scenario — you have professionals who handle these situations every day with expertise and compassion.
Calling us doesn’t make the situation harder. It makes it easier.
We answer 24 hours a day. We will pick up.
Best Option Restoration — Biohazard Cleanup Throughout Salt Lake County
📞 Call or Text: 385-376-8300
Available 24/7 | Discreet | Compassionate | Insurance Approved
Serving South Jordan, West Jordan, Sandy, Draper, Riverton, Bluffdale, Murray and all of Salt Lake County.