Most restoration companies can clean up after a fire. Very few can rebuild.
When a restoration company finishes the mitigation phase — the cleanup, drying, and smoke removal — they hand you off to a general contractor to handle the reconstruction. That means:
• A new company to vet and hire
• New contracts to sign
• New timelines to coordinate
• New communication to manage
• Potential gaps between what the restoration company did and what the contractor needs to do
• More stress during an already stressful time
Best Option Restoration is different. We hold a Utah B100 General Contractor License — meaning we handle everything from the initial emergency response through complete reconstruction. One call. One company. One point of contact from start to finish.
Here’s what that looks like in practice.
A Sandy Family’s Fire Damage Story
A family in Sandy reached out to us after a fire that started in their garage spread to the attached portion of their home. By the time the fire department left they had:
• Significant fire and smoke damage throughout the garage and entry
• Structural damage to the garage wall and roof
• Smoke damage throughout the main level of the home
• Water damage from firefighting in the garage and entry
They called two restoration companies before calling us.
Both told them the same thing: “We’ll handle the cleanup and drying. You’ll need to find a contractor for the rebuild.”
The thought of managing two separate companies — coordinating schedules, managing two contracts, dealing with potential finger pointing if something went wrong — was overwhelming on top of everything else they were already dealing with.
Then they called Best Option Restoration.
One Call Changed Everything
When we told them we handle both mitigation AND reconstruction under one roof their relief was immediate.
One point of contact. One contract. One company responsible for the entire job from emergency response to the day they moved back in.
What We Did
Week 1-2: Emergency mitigation
• Board up and tarping
• Water extraction and drying
• Smoke and soot removal from the main level
• Odor elimination
Week 2-3: Structural assessment and planning
• Complete structural assessment of fire damaged areas
• Detailed reconstruction scope developed
• Insurance documentation submitted
• Permits pulled
Weeks 3-8: Reconstruction
• Garage wall and roof structure rebuilt
• New drywall throughout affected areas
• New garage door and entry door
• Flooring replacement in entry and affected areas
• Complete paint throughout
• Electrical inspection and repairs
Throughout: Insurance coordination
We handled every interaction with their insurance adjuster. When the initial estimate came in lower than our scope we supplemented the claim with additional documentation. The family’s final out of pocket cost was their deductible.
Why the B100 License Matters
A Utah B100 General Contractor License isn’t just a piece of paper. It means:
We can pull permits
Structural repairs require permits in Salt Lake County. Without a general contractor license you can’t pull them — meaning any reconstruction is unpermitted and can create serious problems when you sell your home.
We can coordinate all trades
Electrical, plumbing, HVAC, framing, drywall, flooring — we coordinate every trade under one contract.
We’re accountable for the entire job
There’s no finger pointing between a restoration company and a contractor. We’re responsible for everything.
Insurance companies trust licensed contractors
Insurers are more comfortable with licensed contractors handling reconstruction. It often speeds up the claims process.
Your home value is protected
Permitted, licensed reconstruction protects your home’s value and makes future sales smoother.
What Happens When There’s No General Contractor License
We’ve seen it happen to homeowners who chose a restoration company without a B100 license:
• Restoration complete but reconstruction stalled waiting for a contractor
• Contractor and restoration company disagreeing on scope — homeowner caught in the middle
• Unpermitted work discovered during home sale years later
• Insurance gaps between what the restoration company covered and what the contractor needed
These situations add stress, cost, and time to an already difficult process.
The Questions to Ask Any Restoration Company
Before you hire anyone after fire or water damage ask these questions:
1. Are you IICRC certified?
2. Do you hold a general contractor license?
3. Can you handle both mitigation AND reconstruction?
4. Will you work directly with my insurance adjuster?
5. Can you pull all necessary permits?
If the answer to any of those is no — keep looking.
Best Option Restoration answers yes to all five.
One Company. One Call. Complete Restoration.
📞 Call or Text: 385-376-8300
Available 24/7 | Free Estimates | Licensed B100 General Contractor | Insurance Approved
Serving South Jordan, West Jordan, Sandy, Draper, Riverton, Bluffdale, Murray and all of Salt Lake County.