Water damage is stressful enough without the added burden of figuring out who to trust with your home. In the panic of a flooding basement or burst pipe the temptation is to call whoever shows up first in Google — but the company you choose makes an enormous difference in your outcome.
Here’s exactly how to choose the right water damage repair company in Kearns — and the red flags that should send you looking elsewhere.
The Stakes Are High
Choosing the wrong water damage repair company in Kearns can result in:
- Hidden mold — improper drying leaves moisture inside walls that grows into a mold problem months later
- Structural damage — inadequate remediation leads to ongoing structural deterioration
- Insurance problems — poor documentation results in underpaid claims
- Second restoration — homes restored improperly often need to be remediated again
- Higher total cost — cutting corners now creates much larger expenses later
The right company prevents all of these. The wrong one creates them.
What to Look For
IICRC Certification — Non-Negotiable
The Institute of Inspection Cleaning and Restoration Certification is the gold standard in the restoration industry. Any water damage repair company in Kearns worth hiring should hold current IICRC certifications.
Key certifications:
- WRT — Water Damage Restoration Technician
- AMRT — Applied Microbial Remediation Technician
- ASDT — Applied Structural Drying Technician
These certifications prove technicians are trained in proper drying protocols, moisture detection, and mold prevention. Ask for certification numbers and verify them at iicrc.org.
Best Option Restoration holds all three certifications.
Response Time
Water damage is time sensitive. Every hour water sits causes more damage. A company that can’t tell you their response time — or quotes more than 60-90 minutes — is not equipped for emergency response.
Best Option Restoration guarantees on-site response within 60 minutes anywhere in Kearns — 24 hours a day, 7 days a week.
Licensing and Insurance
Any company doing reconstruction work in Kearns must hold a Utah general contractor license. Ask for:
- General contractor license number
- Liability insurance certificate
- Workers compensation certificate
Best Option Restoration holds a Utah B100 General Contractor License and is fully insured.
Reconstruction Capability
Many restoration companies only handle the mitigation phase — water extraction and drying. When it’s time to rebuild they hand you off to a separate contractor.
This creates:
- Coordination problems between two companies
- Potential gaps in scope and accountability
- Delays in getting your home back to normal
- Additional stress during an already difficult time
Choose a company that handles both restoration AND reconstruction under one roof.
Best Option Restoration is a licensed B100 General Contractor — we handle everything from emergency response through complete reconstruction.
Insurance Experience
Your restoration company should be your advocate with your insurance company. Look for a company that:
- Works in Xactimate — the software insurance adjusters use
- Communicates directly with your adjuster
- Has experience supplementing underpaid claims
Best Option Restoration works directly with all major insurance carriers and handles all adjuster communication on your behalf.
Reviews and Reputation
Check Google reviews specifically — not just the star rating but the content of reviews. Look for:
- Mentions of specific technicians
- Comments about communication and response time
- References to insurance handling
- Before and after descriptions
Best Option Restoration has 55+ Google reviews with a 4.9 star average from real Kearns and Salt Lake County customers.
Red Flags to Avoid
🚩 No IICRC certification
Walk away immediately. This is the most important credential in restoration.
🚩 Can’t quote a response time
If they can’t commit to when they’ll arrive they’re not prepared for emergencies.
🚩 Unusually low estimates
Restoration done properly costs what it costs. Suspiciously low estimates lead to surprise charges or inadequate work.
🚩 Pressure to sign immediately
Legitimate companies give you time to make an informed decision.
🚩 No local presence
Storm chasers follow major weather events into markets they don’t serve regularly. They do the work and move on — leaving you without support if problems arise.
🚩 Subcontracted crews
Ask if technicians are employees or subcontractors. Accountability is very different.
🚩 No written estimate
Always get a detailed written estimate before work begins.
The Questions to Ask Before Hiring
- Are your technicians IICRC certified? What certifications do you hold?
- What is your guaranteed response time to Kearns?
- Do you hold a Utah general contractor license?
- Will you handle both mitigation and reconstruction?
- Will you work directly with my insurance adjuster?
- Can you provide local references or point me to your Google reviews?
- Do you provide a written estimate before starting work?
A trustworthy company answers all seven questions confidently and completely.
Why Kearns Homeowners Choose Best Option Restoration
- ✅ IICRC Certified — WRT, AMRT & ASDT
- ✅ 60-Minute Response Guarantee
- ✅ Licensed B100 General Contractor
- ✅ Insurance Experts — we handle your adjuster
- ✅ 55+ Five Star Google Reviews
- ✅ Free Estimates
- ✅ True 24/7 Availability
- ✅ Outrageous Customer Service
📞 Call or Text: 385-376-8300
Available 24/7 | Free Estimates | Insurance Approved | Licensed B100 Contractor
Serving Kearns UT — ZIP code 84118 — and all of Salt Lake County